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Getting Travelers with Disabilities Out of the Corner: Customer Service

Thursday, November 16, 2017

by Peter Slatin (A version of this blog post first published by aviationpros.com on November 3, 2017). As the U.S. population ages and the Americans with Disabilities Act lowers barriers, airports have become one of the places where you are most likely to encounter someone with a physical disability, whether they are sitting alone or among a cluster of travelers awaiting assistance to their ...